It’s 6:40 on a Monday. Your best person sends a text: “Got a minute to talk?” You already know what it means, and you already know there’s no one to replace them.
Bill Gasiamis helps owners of trade and service businesses see what’s really driving their people to stay or go, and change it before that text arrives.
You’ll recognise at least one of these:
None of these are about skill. They’re about how people behave when the pressure comes on, including you. Once you can see it, you can change it. That’s the work.
Bill ran a trades business in Melbourne for around twenty years. He hired, trained, promoted and lost good people, and made most of the mistakes he now helps owners avoid. Between 2012 and 2014 he had three strokes and brain surgery, and learned the hard way what happens to a business that depends on one person turning up.
What those years taught him is simple and uncomfortable: pressure doesn’t show you what people can do. It shows you how they behave. Businesses hold together or come apart on that difference.
If the scene at the top of this page sounded familiar, here are the two ways the work starts.
A keynote or workshop for business owners and their teams: one new way of seeing what happens to people when the pressure hits. The measure isn’t the applause. It’s the conversation they have on the way home.
For owners who want to see exactly what’s going on in their team, and in themselves, and work on it.
Four things owners notice after the work.
The patterns that keep costing you good people have names, and everyone can see them.
People see how they actually behave when the deadline moves, and what to do instead.
The thing people used to keep quiet about gets said while it can still be fixed.
The next busy season, resignation or tough month doesn’t land on your desk alone.
Bill ran a trades business for around twenty years before three strokes and brain surgery between 2012 and 2014 changed everything. He has since hosted more than 420 conversations with people rebuilding after the worst day of their lives, and written two books on recovery and post-traumatic growth, drawing on the research of Tedeschi and Calhoun.
Today he works with business owners on the thing that decides whether good people stay: how everyone behaves when the pressure comes on.
Short, practical pieces on how people behave under pressure, and why good people stay or go.
Your best person texts at 6:40 on a Monday: “Got a minute to talk?” Take the 10-question scorecard to see how close you are to that text, and what to do about it this week.
Your best person texts at 6:40 on a Monday: “Got a minute to talk?” Take the 10-question scorecard to see how close you are to that text, and what to do about it this week.
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Practical perspectives on workplace behaviour, team culture, and what Australian employers need to know about psychosocial hazard compliance. No sales emails — just useful content.
